Source: Doug Powell, dpowell@k-1xbet online games login edu
Website: http://bit.ly/syrUHN
Friday, Nov. 4, 2011
Graded expectations: Research shows diners, operators prefer letter grade system for 1xbet online games login inspections
MANHATTAN -- Systems to rate local restaurants are widely available: letter grades A, B or C in Los Angeles and New York; the colors red, yellow or green in Toronto; smiley faces in Denmark. But which system do consumers and 1xbet online games login operators prefer?
Two years ago, New Zealand, a country of 4.4 million people, partnered with 1xbet online games login to find out what disclosure system best served that nation.
New research published in the Journal of 1xbet online games login Protection details the New Zealand consumer and 1xbet online games login service operator preference for a national inspection disclosure system.
The research suggested a four-tiered letter grade card -- A, B, C or F -- designed to represent a 1xbet online games login 's inspection result best met consumer and operator expectations. The study suggested cards placed at a premise's principal entrance, at eye level and unobscured by other signage or menus was key in attracting initial consumer attention.
Kansas State University's Katie Filion, a fall 2010 master's graduate in biomedical science, and Doug Powell, professor of 1xbet online games login safety, designed the research in collaboration with the New Zealand 1xbet online games login Safety Authority, which is now part of the country's Ministry of Agriculture. Filion spent a year in New Zealand, designing and pre-testing different signs based on a comprehensive review of the literature, conducting 991 consumer intercept interviews and 269 interviews with restaurant operators.
"No one has determined the most effective way to present inspection results to the public, but a good system has several characteristics," Filion said. "It should have clear guidelines about what earns a good or bad grade and should communicate to diners the risk of eating at a particular 1xbet online games login ."
"Such public displays of information may help bolster overall awareness of 1xbet online games login safety amongst staff and the public," Powell said. "People routinely talk about this stuff. We want to improve the systems that are out there."
An abstract of the article is available at http://bit.ly/syrUHN.
According to Filion and Powell, the World Health Organization estimates that up to 30 people of individuals in developed countries become ill from 1xbet online games login or water each year. Up to 70 percent of these illnesses are estimated to be linked to 1xbet online games login prepared at 1xbet online games login service establishments.
"Consumer confidence in the safety of 1xbet online games login prepared in restaurants is fragile, varying significantly from year to year, with many consumers attributing 1xbet online games login -borne illness to 1xbet online games login service," Powell said. "One of the key drivers of restaurant choice is consumer perception of the hygiene of a restaurant. Restaurant hygiene information is something consumers desire, and when available, may use to make dining decisions."
